{"id":7564,"date":"2025-02-06T11:30:59","date_gmt":"2025-02-06T09:30:59","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=7564"},"modified":"2026-03-24T09:16:50","modified_gmt":"2026-03-24T08:16:50","slug":"riverbed","status":"publish","type":"page","link":"https:\/\/amasol.com\/de\/tools\/riverbed\/","title":{"rendered":"Riverbed"},"content":{"rendered":"\t\t
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Transform IT Efficiency<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Optimizing Network Performance and Digital Experiences<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Riverbed revolutionizes IT performance management by delivering cutting-edge solutions for application acceleration, network visibility, and digital experience optimization.<\/p>

Riverbed provides proactive remediation that resolve issues before they impact end user productivity and customer satisfaction.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Unified visibility, proactive action: the ultimate User Experience<\/h2>

The Riverbed Digital Experience Management (DEM) platform provides AI-powered contextualized insights by correlating full-fidelity telemetry across every enterprise endpoint, application, and the underlying hybrid-cloud infrastructure. Riverbed delivers a unified view of the digital experience for their employees and customers. This enables the IT teams to proactively identify and resolve issues before they impact productivity and operational excellence.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Key benefits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Comprehensive Network Insights<\/h3>

Gain end-to-end visibility across your IT infrastructure.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Improved Digital Experiences<\/h3>

Ensure smooth user experiences across all touchpoints.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Enhanced Application Performance<\/h3>

Accelerate delivery with optimized network paths.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Riverbed at its core<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Digital Employee Experience (DEX)<\/h3>

By correlating technical performance with end user sentiment, Riverbed provides a complete picture of the digital journey. Using Agentic AI and Intelligent Service Desk capabilities, it proactively resolves issues before they impact productivity. Riverbed Aternity Replay shows precisely what users experienced, retroactively and in full context.\u00a0 Read more<\/a><\/strong><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Customer Experience (CX)<\/h3>

By seamlessly correlating the end-to-end user journey with tangible business impact, Riverbed redefines what it means to be proactive. Through unmatched visibility into every digital touchpoint, from web interactions to mobile platforms, the platform identifies precisely where performance issues lead to conversoin friction or site abandonment. With real-time monitoring and synthetic testing, it detects bottlenecks like slow load times before they reach your customers. \nRead more<\/a><\/strong><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Network Performance Management<\/h3>

Riverbed's Network Performance Management plugin (NPM+) is a cutting-edge, SaaS-delivered service designed to give IT unprecedented visibility into network performance. NPM+ is the missing link for both employee (DEX) and Customer (CX) experiences by monitoring the critical pathway between your users and your data centers. While DEM identifies a user is struggling, NPM+ reveal the why, such as local WI-FI issue, an ISP bottleneck, or a cloud gateway failure.\nRead more<\/a><\/strong><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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IT Asset Cost Reduction<\/h3>

By seamlessly correlating IT asset lifecycle and utilization with organizational budget impact, Riverbed redefines what it means to control costs. Through unmatched visibility into every device, application, and cloud resources, from endpoint hardware to SaaS subscriptions, the platform identifies precisely where unnecessary spending drains budget and where underutilized asset represent wasted investment. With continuous monitoring and intelligent analytics, it detects cost efficiencies like software license sprawl and aging devices before they compound your expenses.\u00a0 Read more<\/a><\/strong><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Adaptive AI<\/h3>

Riverbed's Adaptive AI collects high-fidelity telemetry across your entire IT landscape. Real-time AI\/ML algorithms continuously analyze this data to identify causal relationships, risks, and shifting baselines. This intelligence trigger predictive alerts and autonomous resolutions at the optimal moment. By bridging deep analysis with automated action, the platform ensures fast and intelligent response to any User Experience isues.\u00a0Read more<\/a><\/strong><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Complete visibility for every app<\/h3>

Automatically discover all applications in your environment, tracking actual usage and scoring performance based on crashes, hangs, errors, and load times. Gain deep visibility to identify underperforming apps, ensure reliability, and deliver seamless user experiences.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Real-time click-to-render insights<\/h3>

See exactly what users experience in workflows with real-time, click-to-render monitoring. Quickly pinpoint and resolve bottlenecks across devices, networks, and back-end systems to keep employees productive.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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AI-powered service desk for proactive resolutions<\/h3>

Intelligent Service Desk proactively resolve issues with AI-powered troubleshooting. Automate complex remediations to reduce tickets, ease IT workloads, and boost employee satisfaction.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Insights to align IT with employee sentiment<\/h3>

Combine employee sentiment with performance data to uncover hidden challenges. Prioritize impactful fixes and align IT services with employee needs to drive engagement and continuous improvement.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Resolve issues fast with replay and context<\/h3>

Aternity Replay shows IT exactly what users experienced, retroactively and in full context. See clicks, slowdowns, and crashes across web apps with system-level insights like CPU and Wi-Fi. No guesswork, no reproduction, just faster resolution, fewer escalations, and better support.\n\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Digital Experience (DEX)<\/span><\/h2>

By leveraging amasol’s expertise, your organization moves beyond reactive trouble shooting to a proactive state where ticket volumes drop, end user satisfaction climbs, and your IT teams now has the clarity to focus on growth and innovation, instead of maintenance.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Benefits of implementing DEX<\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Boost productivity & satisfaction<\/h3>

Real-time visibility helps IT proactively resolve issues, driving productivity, engagement, and user satisfaction.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Resolve issues faster with AI<\/h3>

AI-powered analytics quickly diagnose and remediate issues ensuring seamless digital experiences.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Optimize IT investments<\/h3>

Gain insights to allocate resources efficiently, reduce costs, and maintain exceptional service quality.\n\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Seamless multi-device performance<\/h3>

Ensure consistent performance across desktop and mobile, enabling exceptional experiences in modern work environments.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The importance of DEM<\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Boost end-user productivity<\/h3>

Eliminating the time lost to underperforming technology empowers your employees to prioritize actual output over troubleshooting.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Increase user satisfaction<\/h3>

Proactively mitigating problems reduce customer friction, thus ensuring happier customers.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Business Intelligence<\/h3>

Transform raw performance data into strategic clarity. This allows leadership to validate IT investments and align technology spending with actual business impact. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Reduce MTTR<\/h3>

Lower MTTR ensures faster fixes, restoring the digital experience for employees and customers before frustration sets in.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Reduce support ticket<\/h3>

Proactively monitoring device health and application performance allows you to catch and fix silent problems before they turn into a support ticket.\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Total governance<\/h3>

\nEstablishing total governance through a single source of truth dissolves departmental silos and accelerate resolution by replacing lengthy investigative cycles with shared and objective data. <\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Comprehensive journey analytics<\/h3>

Gain end-to-end visibility into customer interactions across web and mobile platforms. Track every touchpoint, providing actionable insights to enhance engagement, optimize conversion paths, and minimize friction.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Performance driven business insights<\/h3>

Bridge the gap between app performance and business outcomes. Correlate digital performance metrics with revenue, abandonment rates, and other critical KPIs to prioritize impactful improvements that drive growth.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Enhanced customer engagement optimization<\/h3>

Improve customer touchpoints to build satisfaction and loyalty. Eliminate friction in key interactions, maximize conversions, and deliver experiences that drive measurable growth.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Proactive issue resolution<\/h3>

Stay ahead of potential disruptions with real-time monitoring and synthetic testing. Detect and resolve issues like slow load times or site availability before they affect customers, ensuring a flawless digital experience.\n\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Customer Experience (CX)<\/span><\/span><\/h2>

Translating these technical insights into business growth is where our partnership brings the greatest value. By leveraging amasol’s years of experience, your organization moves beyond reactive basic web analytics to a state of proactive intelligence. We help you bridge the gap between application performance and critical KPIs to ensure the most optimized digital experience for your customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The end of network blind spots<\/h3>

The NPM+ Core Module delivers expert-level network and application performance insights, offering detailed metrics on packet loss, server delays, network retransmissions, and more. These insights help IT quickly pinpoint the root cause of issues\u2014whether in the network, application, or endpoint\u2014streamlining troubleshooting and enhancing efficiency.\n\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Gain clearer calls, smoother meetings<\/h3>

The NPM+ Unified Communications Module offers real-time monitoring for VoIP and video conferencing across various codecs and platforms, including Microsoft Teams, Zoom, WebEx, Google Meet, and more.\n\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Network troubleshooting beyond your borders<\/h3>

When packets are needed for deeper troubleshooting and compliance, the NPM+ Packet Capture Module provides on-demand, scheduled, or automated packet capture at the endpoint. It delivers definitive packet-level evidence for remote users and SaaS traffic, including connections that may be encrypted or routed through secure tunnels, enabling confident root-cause analysis when metrics are not enough.\n\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Network Performance Management (NPM)<\/span><\/span><\/h2>

By providing this total visibility into the delivery pathway, NPM+ dramatically accelerates MTTR because it allows teams to skip the discovery phase and move straight to the fix. With amasol’s guidance, you transform raw network forensics into a strategy for digital resilience.\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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NPM+ benefits<\/span><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Capture and analyze packets anywhere<\/h3>

Including remote users, hybrid access, cloud, and Zero Trust environments\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Enable a less costly and easier deployment model<\/h3>

Unified Agent automates module management and consolidates legacy agents up to 3:1 on a given device\n\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Reduce dependency on manual packet analysis<\/h3>

Smart, interactive workflows that streamline root cause analysis, diagnostics, and resolution across network teams\n\n\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Smart device refresh<\/h3>

Correlate actual user experience to device health and performance to determine whether devices need replacement, upgrade, or no action at all.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Reduce transport costs<\/h3>

Reduce data sent across the network, prioritize traffic according to importance, and reduce round trips to optimize bandwidth utilization by up to 95%.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Reduce cloud egress costs<\/h3>

Understand cloud traffic patterns and associated costs\u200b\u200b for more efficient planning.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Targeted software license renewal<\/h3>

Identify actively used application across desktop, SaaS, and Shadow IT to reclaim unused and underused licenses to lower overall application costs.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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IT Asset Cost Reduction<\/span><\/span><\/h2>

Translating these technical insights into business growth is where our partnership brings the greatest value. By leveraging amasol’s years of experience, your organization moves beyond reactive basic web analytics to a state of proactive intelligence. We help you bridge the gap between application performance and critical KPIs to ensure the most optimized digital experience for your customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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The challenges solved<\/span><\/span><\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Complex infrastructure's<\/h3>

Difficult to understand and manage cost in hybrid cloud environments.\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Rising IT costs<\/h3>

Device, software, network, and cloud costs are rising.\n\n\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Stagnant budgets<\/h3>

IT budgets are growing slowly and not keeping pace with rising costs.\n\n\n\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Lack of insight<\/h3>

Difficulty understanding exactly where spend is going.\n\n\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Adaptive AI<\/span><\/h2>

No single AI fits every IT Ops need, some diagnose root causes, others automate actions, generate insights, or predict what\u2019s next. That\u2019s why Riverbed\u2019s Adaptive AI blends Causal, Agentic, Generative, and Predictive AI into a flexible, goal-driven platform that constantly learns and evolves with changes in IT environments.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Predictive AI<\/h3>

\nPredictive AI detects subtle anomalies and patterns before productivity and revenue streams are affected. This allows your IT teams to anticipate performance issues and take corrective action before users are impacted. This represents a maturation of the organization, moving from reactive firefighting to proactive remediation.\n\n\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Generative AI<\/h3>

Riverbed IQ Assist is the Generative AI assistant that puts expert-level insights into the hands of your IT department. It uses natural language processing to summarize massive data trends and provide AI-powered guidance on the fly. By offloading the manual grunt work to the AI, your team is freed up to focus on high-value tasks which will accelerate MTTR and streamline the entire resolution process.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Causal AI<\/h3>

Most monitoring tools simply scream that something is broken, leaving your team to play digital detective through a massive volume of siloed data points. Riverbed's Causal AI cuts through the noise by leveraging continuous Machine Learning (ML) to bridge the gap between \"it's down\" to \"here's why, here's where, and how many components are affected\".<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Agentic AI<\/h3>

Insight without action isn't enough. Agentic AI deploys intelligent, autonomous agents to remediate issues, optimize performance and enforce compliance through amasol's robust governance framework that defines the guardrails and oversight for every automated fix.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Get more information on Riverbed<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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You can leave us your details and we will get back to you, for an initial non-obligatory first contact.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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