Covid has changed how society views work. No longer is working from the office seen as the most optimal solution. Employees enjoy flexibility of a hybrid work or a fully remote work. According to Gitnux, “45% of automative companies have adopted hybrid work models. 60% of automotive employees prefer flexible work arrangements. 80% of automative companies report increased productivity due to remote work.” The statistics proves that hybrid work has become the norm within the industry but making it seamless is harder than it looks. Companies in the automotive industry face unique challenges when employees split time between home and office:
• Unstable internet connections: Remote engineers need fast and reliable access to CAD tools, cloud apps such as Microsoft 365 for communication, and internal systems. Slow loading times or dropped connections can halt productivity and frustrate your valuable employees.
• Latency and poor bandwidth: Video calls freeze and delays in real-time collaboration tools disrupt workflows and team communication. Jealousy and irritation grow between employees who are still in the office full-time because if all employees were in office, there would be no need to use Teams or Zoom.
• Security risks. More remote endpoints mean more exposure. Protecting sensitive automotive designs and intellectual property becomes critical.
• Visibility gaps for IT teams: When employees work from home, IT loses control over the entire network path. If the problem arises, IT has to check whether it’s the VPN, the cloud app, or the ISP. Without visibility, troubleshooting takes hours.
A job that could be done in the office in two hours now takes five hours due to the reasons listed above. This will cost your organization productivity. Employees have to work longer to achieve the same result, if your engineers are billed by the hours, your profit margin is much slimmer because your expense will be higher.
According to AppNeta’s 2021 State of Work from Anywhere Outlook Report, which ask 1000 people across the United States about internet pain points during hybrid work since March 2020:
• 49% says slow loading time for websites.
• 34% says video calls freezing.
• 33% says service outages.
• 29% says issues with internet provider.
• 18% says inability to complete a work task due to the internet.
AppNeta by Broadcom
So how do you solve these challenges without adding more complexity? The answer lies in visibility, knowing exactly where performance issues occur, whether it’s the ISP, the VPN, or the cloud app. That’s where AppNeta comes in.
AppNeta is the only network performance monitoring solution that delivers visibility into the end-user experience of any application, from any location, at any time. As a SaaS-based solution, IT and Network Ops teams at large, distributed enterprises can quickly pinpoint issues that affect network and business-critical cloud application performance, regardless of where they occur.
The reality of hybrid work is more than, “here’s your laptop, go work”. behind the scenes, the IT teams have a complex puzzle to solve:
• Setting up secure VPNs for remote access.
• Ensuring smooth access to internal systems and SaaS apps such as Microsoft 365, CAD tools, and SharePoint.
• Maintaining data privacy and Compliance.
• Managing devices outside the corporate network.
AppNeta:
• Ensure successful network transformations: Get the visibility you need to successfully deploy internet-first strategies, SaaS adoption and cloud migration as the needs of your business evolve.
• Enhance end-user experience: Keep user productivity high and reduce friction with business-critical apps through proactive monitoring. Detect network performance issues before they impact users.
• Work more efficiently: Instead of spending hours looking for the cause of slowdowns, you can discover issues automatically. Isolate them easily. And act on them quickly.
• Visualize the remote workforce: Monitor connections from the end-user perspective to get proactive visibility into the performance of any application and every user at all locations.
On top of managing employees who are still in office, your IT teams will have to manage remote workers, which adds a new layer of complexity. Without AppNeta, your IT teams have to spend hours if not days chasing the multiple new complexity of the remote employees. They have to personally check whether it’s a VPN issue, network issue, SaaS issue, and a myriad of other problems. With AppNeta, your IT teams don’t have to play detective, checking VPN tunnels, ISP performance, SaaS app health, device compliance one by one, silo by silo. With AppNeta, they get complete visibility and can pinpoint root causes quickly, so employees stay productive.
How AppNeta works
AppNeta solves these challenges by giving your IT teams complete visibility into the end-user experience with any app, any location, any time. Here’s how:
Delivery
Monitor app delivery, even in the cloud. Active monitoring for the end-to-end network path to fully understand the end-user experience for modern web and SaaS apps. This is achieve through:
• Synthetic Testing: AppNeta sends lightweight test packets across the network using Continuous Path Analysis (CPA) to measure latency, jitter, and packet loss. Think of your company’s applications like highways that employees use every day to get their work done. Every morning, AppNeta sends a test car down the road to measure how fast and smooth the ride is. If there’s a slowdown or rough patch (latency, jitter, packet loss), IT knows before anyone else and can fix the problems before an employee complains.
• User Simulation: AppNeta mimics real user actions such as logging into Microsoft 365 or opening a large CAD file to check the speed and latency, which is a proactive approach to detecting performance issues before employees notice them. If IT see that Microsoft 365 is taking too long to load, they can investigate where the slowdown occurs, whether it’s DNS resolution, server response, or congestion. With this data, root cause analysis becomes much faster and more accurate.
Experience
Visualize end-user experience. Get detailed end-user metrics of business-critical apps from any location through advanced synthetic transaction monitoring. Achieve through:
• Scripted Workflows: AppNeta runs synthetic transaction that replicate real user interactions with SaaS apps like SharePoint or Teams. Imagine AppNeta as one of your employees opening SharePoint, opening a document, downloading a file, or starting a Teams call. If there are any problems, IT teams can fix them before your actual employee feel the pain point.
• Granular Metrics: Gain comprehensive visibility into application performance with insights on response time, page load speeds, and transaction success rates across different locations. Plus, critical network stages like DNS resolution, TCP connection, SSL handshake, request wait times, and more. AppNeta doesn’t simply tell you something is wrong, it tells you where the delay is happening so your IT teams get a detailed timeline of every stage so they can find the exact problem quickly instead of guessing.
Usage
Understand every application in use. See SaaS and cloud app traffic on all of your networks to evaluate user impact and highlight congestion or security events through raw packet analysis. Achieve through:
• Flow Analysis (Passive Monitoring): Observes real traffic to identify bandwidth hogs, congestion points, and unusual patterns. Imagine you are observing cars on the highway instead of sending a test car which requires more effort. AppNeta looks at the traffic on the highway such as how many cars are on the road and where traffic jams form. AppNeta looks at the flow of data to spot whether one truck is hogging all of the lanes or if there’s a bottleneck slowing everyone down.
• Security Visibility: Detect anomalies and potential risks by analyzing raw packet data, ensuring compliance, and protecting sensitive data. Using the same highway analogy, but this part of AppNeta looks for any erratic driver weaving across lanes or trying to sneak into restricted areas. AppNeta spots unusual patterns that could indicate a security risk and alerts IT before it becomes a problem
Critical Differentiators: why AppNeta stands out
• Active and passive monitoring: Harness a solution that integrates path, packet, web, and flow data into a single monitoring endpoint, enabling comprehensive visibility of the end-user experience. Get continuous visibility into the performance of business-critical apps and networks, along with passive collection of traffic and device metrics that provide context for speeding troubleshooting.
• Unmatched granularity and accuracy, with minimal overhead: Gain continuous, deep visibility into how users are experiencing the network, without affecting their performance. Leverage actionable insights that you can trust.
• Flexible deployments for every office, user, and cloud: Choose from a purpose-built appliance, virtual appliance, native software, container, CPE devices, and global monitoring deployment options to gain complete coverage for any location.
• Trusted solution: AppNeta is the solution of choice for the largest corporations and cloud providers. The solution features SOC2 Type 2 Certification and can scale from the smallest remote office to 100 Gbps data centers.
• Visibility for both end user and corporate environments: Work with a single solution that can handle performance metrics for your entire office-based and distributed workforce. Boost the success of your initiatives, no matter where users need to work.
amasol as your strategic partner
AppNeta is incredibly powerful but like any advanced observability tool, it needs an expert to make it work seamlessly across your IT ecosystem. Without proper guidance, organizations risk paying for features they don’t need or missing out on capabilities that could transform performance. Think of it like buying a helicopter. It’s an amazing machine with incredible potential but if you don’t have the right training or an expert to guide you, it will either sit in your hanger looking impressive but unused or worse, you try to fly it and crash. The same goes for AppNeta. Without expertise by your side, you won’t unlock its full potential, and you might even create more complexity. amasol has a team of certified experts who will guide you through every step from implementation to configuration to ongoing optimization. Our specialists:
• Understand AppNeta’s architecture, integrations, and best practices.
• Optimize the platform to align with your KPIs and maximize ROI.
• Train your teams with hands-on sessions and tailored documentation.
• Automate remediation and reporting to save time and reduce manual effort.
amasol & BizOps
At amasol, we understand that budgets are tight and every technology investment must deliver measurable value. That’s why we embrace BizOps, short for Business Operations. A mindset that connects IT performance directly to business outcomes. amasol believes in:
• Aligning technology decisions with measurable business results.
• Bridging the gap between IT operations and financial KPIs.
• Confirming that all IT investments deliver value.
If you are experiencing problems with your hybrid work model at your organization, Contact us today for an initial non-obligatory first contact and see whether AppNeta by Broadcom is the right tool for you.
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