amasol | Your pathway to digital success

Your Pathway to Digital Success

amasol is a leading IT consultancy and managed service provider specialized in monitoring concepts fostering Usability, Observability, Detectability and IT-Reliability. Our clients value our expertise in selecting, implementing and operating state-of-the-art software solutions to create intuitive, high-performance and secure IT environments.

Trusted by clients worldwide

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USABILITY

Delivering a positive customer experience

For almost every business, digital platforms have become the primary place for customer interaction. Slow load times, unresponsive pages, transaction delays, and UI errors often cause frustration and damage brand reputation. Companies often overlook opportunities to optimize the customer journey and conversion rates.

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OBSERVABILITY

Revolutionizing performance & system stability

Your IT Infrastructure – the engine room of your business – often faces performance degradation. Slow response times, high latencies, resource bottlenecks and bad code quality all negatively impact performance and stability if they are left in the dark.

Thanks to new observational methods, identifying root causes has become much faster. Performance metrics, tracing and event correlation make slow services and hanging database queries visible.

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DETECTABILITY

Preventing attacks & meeting regulations

Today, cyber-attacks are rather the norm than the exception. The ability to detect anomalies and to provide audit trails has become one of the most critical components of IT security and regulatory compliance. ​

Ransomware attacks, supply chain risks, stolen credentials and the exploitation of vulnerabilities in software and hardware underscore the need to implement early warning systems.

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IT-RELIABILITY

Connecting IT to business outcome

The agile way of fostering value has found its way into classic Service Level Management (SLA). Instead of focusing solely on traditional IT metrics, the Experience Level Agreement (XLA) aligns service delivery with metrics, that are relevant to end users, business units or even compliance roles in the organization.

This new focus makes it possible to truly align IT with business and departmental objectives. To foster IT & Business alignment the definition, creation and monitoring of XLAs is key.

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Our core commitments

Defining our purpose

Creating exceptional customer experiences

Delivering tailored IT solutions that prioritize customer satisfaction and foster long-lasting partnerships.

Transforming performance and system stability

Optimizing IT infrastructure to achieve peak efficiency and scalability.

Monitoring system performance and health in real-time

Providing proactive insights to ensure seamless operations and minimize disruptions

Securing systems and ensuring compliance

Safeguarding data and systems with robust protection while adhering to industry regulations

Identifying potential security threats and vulnerabilities

Employing advanced threat detection to protect against risks before they impact operations

Aligning IT with business results

Driving innovation and efficiency by aligning technology strategies with organizational goals

Unlock these benefits for your organization

Access to Expertise

Gain access to a team of experts who stay on top of the latest technologies and best practices.

Predictable Costs

Benefit from predictable costs, helping to control and reduce overall IT spending.

Increased Productivity

Outsourcing allows you to focus on strategic initiatives rather than IT issues.

24/7 Support

Enjoy around-the-clock support, ensuring issues are quickly identified and resolved.

Vendor Management

Benefit from our relationships with multiple technology vendors to streamline communication and delivery.

Scalability and Flexibility

Easily increase or decrease IT resources based on your current needs.

Key milestones & achievements

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2025
Global Expansion

AIOps Ltd. and amasol join forces.

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2024
25 Years of amasol

Celebrating a quarter-century of innovation and excellence.

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2024
amasol in London

Expanding our presence in the UK.

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2024
FusionPOINT Transition

Officially rebranded as amasol Private Limited.

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2023
Dynatrace EMEA Partner of the Year

Recognized for outstanding collaboration and expertise in observability and AIOps solutions.

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2023
Acquisition by FIELDS Group

Strengthening our growth and innovation capabilities.

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2019
First BizOps Forum

Bringing industry leaders together to discuss business operations and IT strategy.

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2019
amasol in Vienna

Expanding our presence in Austria.

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2018
Global Expansion

FusionPOINT and amasol join forces.

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1999
amasol Founded

Established on August 4, 1999, in Munich, Germany.

Our blogs

amasol miniature world with a flashlight, miniature people, delivery services

USABILITY

Delivering a positive customer experience.

amasol miniature world with a stopwatch, a desk and a banner saying 3 seconds

OBSERVABILITY

Revolutionizing performance & system stability​.

amasol miniature world with a police car, hackers and other IT relevant miniature people

DETECTABILITY

Preventing attacks & meeting regulations.

amasol miniature world with a measuring stick, miniature people and a banenr saying 99.999%

IT-RELIABILITY

Connecting IT ​to business outcome.

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