
From AIOps to NoOps: realistic future or wishful thinking?
The vision is enticing: an IT system that monitors itself, detects, analyzes, and fixes errors – all without human intervention
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The vision is enticing: an IT system that monitors itself, detects, analyzes, and fixes errors – all without human intervention
In today’s digital landscape, IT operations teams are under immense pressure to respond swiftly to disruptions and restore systems. Traditional
In times of growing IT complexity, companies need monitoring solutions that not only show symptoms, but also reveal causes. With
Cybersecurity demands immediate action. Armed with criminal energy, professional expertise, and artificial intelligence (AI), attackers launch massive daily assaults using
amasol is expanding its solution portfolio in the area of Artificial Intelligence for IT Operations (AIOps) with the AIOps platform
Dynatrace has expanded its Synthetic Monitoring capabilities with a new Network Availability Monitoring feature. Using ICMP pings, TCP port checks,
The complexity of hybrid IT environments (on-premises/cloud) is continuously and rapidly increasing, placing ever greater demands on performance, stability, availability,
In today’s digital world, companies need powerful tools to efficiently monitor and optimize their IT environments. Riverbed Aternity offers innovative
Since January 1, 2022, companies of all sizes have been required by the EU Taxonomy Regulation to report on the
In today’s fast-paced IT landscape, organizations face the constant challenge of ensuring service availability, boosting operational efficiency, and reducing costs.
In the digital age, a high-performing e-commerce platform is no longer just an IT concern, it affects the entire organization.
How much longer can your IT team continue manually analyzing alerts and events before the complexity of the IT environment
Under the motto “Where Possibilities become Reality,” Dynatrace held its annual customer and partner event, Dynatrace Perform 2025, from February
The Gartner IT Infrastructure, Operations & Cloud Strategies Conference (IOCS) 2024 once again highlighted the most important trends and challenges
In every company, there are processes that are critical to business success, whether it’s the purchasing process in an online
In a world where cyberattacks are no longer the exception but the rule, trusting your own IT infrastructure might be
Digital Experience Monitoring (DEM) is a crucial component of modern IT strategies, providing organizations with visibility into user experiences across
The digitalization of the workplace and the associated monitoring of the employee experience have seen tremendous growth in recent years.
In today’s hybrid work environment, where digital experiences can determine the success or failure of businesses, innovative IT observability solutions
This year’s Dynatrace Innovate in Amsterdam was a highlight for professionals in IT, DevOps, and digital transformation. The event provided
This year’s IT Infrastructure & Operations Event in Berlin focused on the growing complexity of modern IT infrastructures and the
The Network Observability Summit 2024, hosted by Broadcom, was a key event for IT professionals and network specialists focused on
Unveiled for the first time at Dynatrace Perform 2024, the Discovery & Coverage App has now been officially released. This
German companies and institutions with critical infrastructure are facing two major EU regulations: NIS2 and DORA. Due to the increase
It’s a typical Tuesday morning. A company’s IT department is just starting its day when the first alarms start coming
In a world increasingly shaped by cloud technologies, flexible solutions for observability and security are crucial. Modern applications demand scalability,
From June 19 to 21, 2024, leading decision-makers in the IT industry gathered in Berlin for the Virtual Workplace Evolution
Companies are facing increasing challenges in managing costs as they operate across both cloud and on-premises infrastructures. Without the right
The demand for IT quality is increasing due to agility and mobility. Availability and performance are expected, and alongside security,
Today, users have increasingly high demands and expectations for digital technologies. Websites and applications need to load quickly, remain stable,
The vision is enticing: an IT system that monitors itself, detects, analyzes, and fixes errors – all without human intervention
In today’s digital landscape, IT operations teams are under immense pressure to respond swiftly to disruptions and restore systems. Traditional
In times of growing IT complexity, companies need monitoring solutions that not only show symptoms, but also reveal causes. With the NPM+ plugin, you can add a crucial dimension to your monitoring strategy – the network view of real user experiences.
Cybersecurity demands immediate action. Armed with criminal energy, professional expertise, and artificial intelligence (AI), attackers launch massive daily assaults using
amasol is expanding its solution portfolio in the area of Artificial Intelligence for IT Operations (AIOps) with the AIOps platform from BigPanda. AIOps has been at the top of amasol’s agenda for several years now when it comes to monitoring and managing classic, usually on-premise IT systems and cloud services obtained via various cloud platforms via a central platform. The central challenge here is to make the high complexity of these mixed environments manageable. With its solution, BigPanda focuses precisely on mastering this challenge: a partnership with the manufacturer was therefore the logical consequence for amasol.
Dynatrace has expanded its Synthetic Monitoring capabilities with a new Network Availability Monitoring feature. Using ICMP pings, TCP port checks,
The complexity of hybrid IT environments (on-premises/cloud) is continuously and rapidly increasing, placing ever greater demands on performance, stability, availability,
In today’s digital world, companies need powerful tools to efficiently monitor and optimize their IT environments. Riverbed Aternity offers innovative
Since January 1, 2022, companies of all sizes have been required by the EU Taxonomy Regulation to report on the
In today’s fast-paced IT landscape, organizations face the constant challenge of ensuring service availability, boosting operational efficiency, and reducing costs.
In the digital age, a high-performing e-commerce platform is no longer just an IT concern, it affects the entire organization.
How much longer can your IT team continue manually analyzing alerts and events before the complexity of the IT environment
Under the motto “Where Possibilities become Reality,” Dynatrace held its annual customer and partner event, Dynatrace Perform 2025, from February 3 to 5 in Las Vegas. As in previous years, amasol was present with a two-person team—Jiri Kurejko and Stani Radzioch—to learn about the latest innovations and trends in the Dynatrace portfolio. They also took the opportunity to exchange experiences with other attendees regarding Dynatrace solutions.
The Gartner IT Infrastructure, Operations & Cloud Strategies Conference (IOCS) 2024 once again highlighted the most important trends and challenges for IT operations. One of the most exciting topics was the discussion on AIOps and Generative AI (GenAI) and how these technologies can make IT processes more efficient and intelligent. IT managers and experts gained valuable insights into how to effectively integrate these technologies into existing IT environments to drive digital transformation.
In every company, there are processes that are critical to business success, whether it’s the purchasing process in an online
In a world where cyberattacks are no longer the exception but the rule, trusting your own IT infrastructure might be
Digital Experience Monitoring (DEM) is a crucial component of modern IT strategies, providing organizations with visibility into user experiences across
The digitalization of the workplace and the associated monitoring of the employee experience have seen tremendous growth in recent years.
In today’s hybrid work environment, where digital experiences can determine the success or failure of businesses, innovative IT observability solutions are essential. This is precisely where the new partnership between Riverbed and Intel comes in: together, these two technology giants aim to take the transparency and efficiency of digital ecosystems to the next level.
This year’s Dynatrace Innovate in Amsterdam was a highlight for professionals in IT, DevOps, and digital transformation. The event provided
This year’s IT Infrastructure & Operations Event in Berlin focused on the growing complexity of modern IT infrastructures and the
The Network Observability Summit 2024, hosted by Broadcom, was a key event for IT professionals and network specialists focused on
Unveiled for the first time at Dynatrace Perform 2024, the Discovery & Coverage App has now been officially released. This
German companies and institutions with critical infrastructure are facing two major EU regulations: NIS2 and DORA. Due to the increase
It’s a typical Tuesday morning. A company’s IT department is just starting its day when the first alarms start coming in. The complaints pile up quickly: applications respond slowly, remote access hangs and critical processes come to a standstill. For the team, the day begins with a major challenge – the question is: how quickly can the cause be found and resolved?
In an increasingly complex IT environment with hybrid and multi-cloud infrastructures, it is no longer enough to simply take reactive measures. This is where the DX Spectrum, DX AppNeta, DX Observability and DX Operational Intelligence (DX OI) solutions come into play. Together, they offer complete end-to-end monitoring that supports the team from initial diagnosis through to predictive analysis and automation.
In a world increasingly shaped by cloud technologies, flexible solutions for observability and security are crucial. Modern applications demand scalability,
From June 19 to 21, 2024, leading decision-makers in the IT industry gathered in Berlin for the Virtual Workplace Evolution
Companies are facing increasing challenges in managing costs as they operate across both cloud and on-premises infrastructures. Without the right
The demand for IT quality is increasing due to agility and mobility. Availability and performance are expected, and alongside security, the focus is particularly on User Experience (UX): A positive user experience is paramount, and many companies are increasingly measuring IT quality by the satisfaction and productivity of their employees. Therefore, UX is becoming the decisive criterion for evaluating IT services. Experience Level Agreements (XLA) are forming the new foundation for collaborations, with traditional metrics and KPIs playing a complementary role. For this business obligation, the need for smart service management tools is growing. amasol is developing a reporting tool called klaricore, which enables the continuous monitoring of XLAs – for a comprehensive evaluation of IT services and their value creation for companies, leading to greater customer satisfaction and increased productivity.
Today, users have increasingly high demands and expectations for digital technologies. Websites and applications need to load quickly, remain stable, and be very user-friendly. Online presences must not disappoint expectations that surfing or shopping should always be an interesting and enjoyable experience, free from issues such as poor performance or other disruptive factors. Even payment processes should be friendly and seamless. The challenge for companies is that the quality of the user experience directly reflects on the brand. Therefore, UX management must become a central element of corporate identity management. Because today, the image of companies – and consequently their revenue – hinges on the customer experience on websites. The Generation Z, in particular, tolerates no annoying bugs or labyrinthine, impersonal websites. As the upcoming core target group, they set the standard for the quality of the user experience today.
One of the central challenges for IT teams today is to achieve the most comprehensive, enterprise-wide, and cross-system overview of user experience, encompassing both internal users and external users, while being able to proactively avoid all disruptions and errors that may affect this user experience.
The global digital transformation and e-commerce boom continue to drive up expectations for IT quality, especially regarding performance and user
The central task in Service Level Management (SLM) is to define, together with the business, the goals and results that an IT service should achieve or provide, as well as to determine the service quality that must be reached for the business to achieve its goals and results. The Objectives and Key Results (OKR) framework is well-suited for setting these goals and measuring the required outcome metrics. The aim is to ensure that all parties involved in service level management – both IT and business sides – focus on the overall goals of the company and work towards the same objectives. Originally developed by Intel, the OKR method is now used by many companies.
At the end of January, Dynatrace hosted Perform 2024 in Las Vegas. As in previous years, amasol was present on-site
In the past, the focus of evaluating IT performance was primarily on metrics related to IT operations or associated performance (such as performance, availability, etc.). However, this focus is increasingly shifting towards the experiences that end-users have when using a particular IT service. As a result, “experience” replaces “performance” as the benchmark for evaluation, transforming the Service Level Agreement (SLA) into the Experience Level Agreement (XLA).
Icinga is an open source systems management system that was created back in 2009 as a “fork” of the open source IT infrastructure monitoring solution Nagios and is distributed in Germany by the company NETWAYS from Nuremberg.
amasol has been working intensively with Icinga since 2018. Our #ITIM consultants have summarised their project experience as examples.
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