Resource center
Explore expert perspectives, trends, and best practices
Search through our library of resources for inspiration on how amasol has helped other customers to power their business.
Whitepapers | Blogs | Customer success stories | Events | Trend studies
Whitepapers
amasol’s whitepapers are comprehensive, authoritative reports that explore specific topics, challenges, or solutions within our industry. They are crafted to educate, inform, and provide actionable insights, combining research, analysis, and practical recommendations.
Whether you want to understand emerging trends, gain a deeper understanding of a complex topic, or make informed business decisions, our whitepapers deliver the expertise and knowledge you need to stay ahead.
Center of Excellence
With the amasol Center of Excellence (CoE) for Application Performance Management, we offer a proven process and implementation concept for such a secure and well-anchored operational adoption of APM in the customer organization. Read more
Availability: in itself quite simple and yet surprisingly complex
Availability is one of the central metrics for the quality of a system or IT services. After all, business processes such as production or logistics are no longer possible without IT and a system failure often brings the entire company or parts of it to a standstill, production downtime and lost sales. Read more
Nagios, Icinga & Co. – A Guide to IT Infrastructure Monitoring with open source tools
Open source tools for IT Infrastructure Monitoring such as Nagios and Icinga have now firmly established themselves as an alternative to commercial software solutions. Read more
Our blogs
Our Blog is where we share insights, updates, and ideas on topics that matter to our community. From industry trends and how-to guides to company news and thought leadership, our blog posts are crafted to inform, inspire, and spark conversation.
Whether you’re looking for expert tips or a fresh perspective, you’ll find it here.

Avoid Black Friday disaster: Observability, Testing & Security done right
Black Friday is the most profitable day of the year for retailers, manufacturer, and logistics companies. Learn how amasol and

Outages are inevitable: What you do next makes all the difference
Outages are inevitable. Cloudflare had an outages and Spotify, chatGPT, and more were offline for only three hours. Learn how

How Riverbed Aternity optimize employee experience
Learn how amasol can implement Riverbed Aternity, Digital Experience Management (DEM), into your work environment that will provide you an
Customer success stories
A Customer Success Story highlights how one of our customers overcame a challenge or achieved a goal using our product or service. These real-life examples showcase the impact we’ve made, providing insight into how we help businesses succeed.
Each story features the customer’s journey – from the problems they faced to the results they achieved – so you can see the value we bring in action.
Volkswagen Financial Services | Optimizing with the help of AIOps from Dynatrace and managed services from amasol
At the end of the project, it was clear to everyone involved that it no sense to continue working on the topic of monitoring as part of isolated initiatives. In addition, the project participants realized that there was no central entry point for the topic of monitoring at VWFS: the birth of the Monitoring Center of Excellence at Volkswagen Financial Services. Read more
Franke | Single-Pane Visibility of their 95% Virtualized Environment with LogicMonitor
Franke, a global leader in innovative solutions for the kitchen, foodservice, and coffee industries, is dedicated to ensuring their infrastructure runs smoothly to support operations worldwide. With a focus on providing seamless IT services, their Infrastructure Services team … Read more
Schenker | User experience monitoring and application performance management in the air and sea freight sector
With Dynatrace’s AI-driven observability, visibility and issue detection are significantly improved, enabling proactive identification and resolution of problems before they impact performance. Critical events are automatically forwarded to ServiceNow, ensuring seamless incident management, faster response times, and reduced downtime. By consolidating monitoring tools, the approach achieves greater cost and resource efficiency, which lowers operational expenses while streamlining IT workflows. Read more
Our events
Our Events bring together professionals, partners, and thought leaders to connect, learn, and grow. Whether it’s a webinar, workshop, conference, or community meetup, our events are designed to spark ideas, share knowledge, and build meaningful relationships.
Join us to stay informed, inspired, and ahead of the curve..
Riverbed Workbench
4. December 2025 | 10:00 a.m. – 11:00 a.m. | online
In partnership with Riverbed, amasol invites you to a workbench session that puts Riverbed’s Digital Experience Management (DEX) solution at the center. Learn how streamlined IT support, optimized licensing, and smarter hardware strategies can reduce cost and support your sustainability goals.
Dynatrace Usergroup in Vienna
20. November 2025 | 1:00 p.m. – 3:30 p.m. | on-site
The Dynatrace Usergroup in Vienna is back! This event brings together Dynatrace users, experts, and partners to share practical experiences, best practices, and insights into observability, application performance, and digital transformation.
Hybrid Synthetic E2E Roundtable
12. November 2025 | 2:00 p.m. – 5:30 p.m. | on-site & online
Discover how Synthetic End-to-End (E2E) can transform the way you monitor and optimize user experiences.
Whether you’re already using Automai or simply curious about how Synthetic E2E can help you deliver consistent, reliable user journeys, …
Trend studies
A trend study is a systematic analysis of current developments and future changes in areas such as society, business, technology, or culture. The goal is to identify emerging trends early, understand their potential impact, and support informed strategic decision-making.
Service Level Management – Centralization and Automation
Service Level Management (SLM) is increasingly becoming an essential part of the IT infrastructure. However, manual monitoring of SLM processes is a time-consuming and error-prone task that impacts productivity. For this reason, SLM automation is increasingly coming into focus. Read more
Better decisions through improved communication and collaboration between IT and specialist departments
BizOps is a new method that brings together teams, technologies and end-to-end processes to achieve important business goals. Similar to the service-oriented transformation that DevOps has brought to IT and technology, BizOps brings about a fundamental shift towards innovation, agility and more automated processes in IT, sales, marketing and controlling. Read more
amasol news
Whether it’s press releases, company updates, or insights into our latest projects, this is where you’ll find all the news from the world of amasol. Stay informed about what drives us, what we’re working on, and how we continue to grow as a team and technology partner.
Why we chose miniature worlds as our new visual language
01. August 2025 | In the machine rooms of modern IT, we’re the miniature experts working tirelessly behind the scenes. We spot the errors others might have missed, dive into the details, and fix what needs fixing; all this done quietly, efficiently, and with precision. Just like our tiny figures, we get into the tightest IT spaces, always ready to roll up our sleeves and keep the digital engines running. Read More
amasol announces strategic partnership with AIOps Ltd.
01. April 2025 | amasol is proud to announce a new strategic partnership with AIOps Ltd., a leader in AI-driven IT operations solutions. This collaboration marks a significant step in enhancing our service offerings, combining amasol’s expertise in observability with AIOps Ltd.’s cutting-edge AI solutions. Read More
BizOps Forum masterclass 2024 set new standards for IT strategies
12. December 2024 | The BizOps Forum masterclass 2024 has set new standards for IT strategies, bringing together thought leaders, industry experts, and forward-thinking professionals to explore the future of business operations and IT alignment. This event pushed the boundaries of traditional IT approaches, offering invaluable insights and practical tools for driving digital transformation. Read More



