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The four key “Abilities” for IT success
In today’s fast-paced digital world, businesses must rely on a high-performance IT infrastructure that is efficient, secure, and scalable. At amasol, we help companies like yours achieve success by focusing on four critical elements—Usability, Detectability, Observability, and IT Reliability. These ‘Abilities’ form the foundation of a resilient, agile IT setup that empowers your business to grow and adapt in an ever-changing digital landscape
USABILITY
Delivering a positive customer experience
For almost every business, digital platforms have become the primary place for customer interaction. Slow load times, unresponsive pages, transaction delays, and UI errors often cause frustration and damage brand reputation. Companies often overlook opportunities to optimize the customer journey and conversion rates.
OBSERVABILITY
Revolutionizing performance & system stability
Your IT Infrastructure – the engine room of your business – often faces performance degradation. Slow response times, high latencies, resource bottlenecks and bad code quality all negatively impact performance and stability if they are left in the dark.
Thanks to new observational methods, identifying root causes has become much faster. Performance metrics, tracing and event correlation make slow services and hanging database queries visible.
DETECTABILITY
Preventing attacks & meeting regulations
Today, cyber-attacks are rather the norm than the exception. The ability to detect anomalies and to provide audit trails has become one of the most critical components of IT security and regulatory compliance.
Ransomware attacks, supply chain risks, stolen credentials and the exploitation of vulnerabilities in software and hardware underscore the need to implement early warning systems.
IT-RELIABILITY
Connecting IT to business outcome
The agile way of fostering value has found its way into classic Service Level Management (SLA). Instead of focusing solely on traditional IT metrics, the Experience Level Agreement (XLA) aligns service delivery with metrics, that are relevant to end users, business units or even compliance roles in the organization.
This new focus makes it possible to truly align IT with business an departmental objectives. To foster IT & Business alignment the definition, creation and monitoring of XLAs is key.
Our tools
We Partner with Industry-Leading Tools and Technologies
Why amasol
We aim to increase agility, increase the value proposition and improve the efficiency of IT and thus increase business success.
Resource center
Search through our library of resources for inspiration on how amasol has helped other customers to power their experience business.
The Industries we serve
At amasol, we deliver customized IT solutions to businesses across a wide range of industries.
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