XLA to increase productivity and revenue
03/06/2024
The demand for IT quality is increasing due to agility and mobility. Availability and performance are expected, and alongside security,
amasol | Your pathway to digital success
Powerful data insights
A new automated platform for IT Business Management
klaricore is a tool that integrates raw data through APIs, connecting data points to key performance indicators, contracts, and contractual breaches.
klaricore simplifies complex data and presents it through accessible dashboards, empowering organizations to address service obligations, decision validations, and data comprehension challenges.
With its user-friendly design and robust functionality, klaricore is a straightforward solution for businesses aiming to improve processes and decision-making capabilities, offering a path to enhanced business understanding and operational efficiency.
Key benefits
Comprehensive Reporting
klaricore provides comprehensive reporting capabilities, allowing businesses to monitor penalties and infrastructure in business real time, as well as track the status of metrics and KPIs through data adjustments.
Seamless Integration
Designed for compatibility, klaricore integrates smoothly with various systems and platforms, enhancing existing workflows without disruption.
Scalable Architecture
With its scalable design, klaricore adapts to growing business needs, supporting increased workloads and expanding operations efficiently.
Core capabilities
Data Integration and Correlation
klaricore integrates raw data from various sources via APIs, correlating this data with key performance indicators (KPIs), contracts, and service level agreements (SLAs). This process enhances transparency and provides a comprehensive understanding of business operations.
Advanced Metric Calculation
The platform excels in computing complex metrics, enabling organizations to gain deeper insights into their IT performance and service delivery. This capability supports informed decision-making and effective management of service obligations.
Automated Reporting and Dashboarding
klaricore simplifies the creation of reports and dashboards, automating the visualization of critical data. This feature reduces manual effort, ensures consistency, and provides stakeholders with timely, actionable insights.
A modern SLM approach
When IT becomes a critical factor, users and suppliers agree to bonus rules and penalties. Managing business real time metrics with dashboards and reports will to set priorities in IT operations.
- Challenges addressed by klaricore
Full visibility of Business Metrics
Gain a comprehensive view of business performance through business real-time data and key metrics, allowing for better decision-making and alignment with business goals.
Manage Bonus and Penalties
Ensure compliance with agreed-upon SLAs by efficiently tracking performance and calculating bonuses or penalties based on service delivery.
Data Correlation and Calculation
Integrate and correlate data from diverse sources to calculate critical metrics, enabling accurate and actionable insights into IT and business performance.
Fully Automated SLA Management
Automate the entire SLA lifecycle, from creation and monitoring to enforcement, ensuring seamless management and reducing manual effort.
Unlock peak performance with comprehensive support
Maximize your operational efficiency and optimize your IT ecosystem with klaricore’s powerful support in additional areas. This support is designed to address unique challenges, providing specialized tools, insights, and automation capabilities.
- klaricore can be implemented in the following additional areas
SLA / OLA / XLA
Efficiently manage service levels, improve operational agreements, prioritize user experience, set and achieve ambitious goals, and ensure seamless compliance.
GreenIT
Enable your organization to make environmentally conscious decisions, transparently report on sustainability initiatives, efficiently manage eco-friendly practices, and align with ESG principles.
IT-Security and Compliance
Effectively assess and mitigate security risks, ensuring compliance with industry standards. Leverage robust reporting capabilities to fortify your organization against threats and enhance resilience in the ever-evolving digital security landscape.
Planning your IT-Reliability project
A reliable IT infrastructure is foundational for your business success. It ensures seamless operations, consistent service availability, and secure management of data – essential for building customer trust and protecting your reputation. High IT-Reliability reduces downtime risks and associated costs, enhances productivity, and supports sustainable business growth. By investing in robust IT reliability solutions, you strengthen your competitive advantage and position your business confidently for the future.
Consultation & Assessment
Definition of business needs, challenges, and goals.
Solution Design & Planning
Developing a comprehensive design and plan for the solution, including hardware, software, network configurations, and security measures. Ensuring compliance with data privacy regulations such as with features like data anonymization and consent management.
Implementation & Configuration
Installation and integration of the solution into the network infrastructure, including any necessary interoperability adjustments, like API and integrations.
Testing
Performing functional tests to ensure all components of the solution are working as intended.
Training, Roles & Processes
Training of all roles involved. Cocreation of processes for best practice collaboration.
Go-Live
Transition of the solution to live operation.
Support & Maintenance
Providing ongoing support services and to ensure performance and desired results.
Review & Optimization
Conducting a review of the implementation project to identify successes and areas for improvement. Implementing necessary adjustments to optimize the solution based on human feedback and performance data.
Transform your digital ecosystem today!
Let’s Discuss Your Project – No Strings Attached!
klaricore blogs
DEX + ITIM + AIOps = The formula for a successful business
23/05/2024
One of the central challenges for IT teams today is to achieve the most comprehensive, enterprise-wide, and cross-system overview of
Objectives and Key Results (OKR): Only the Right Goals Lead to the Right Results
08/04/2024
The central task in Service Level Management (SLM) is to define, together with the business, the goals and results that
Experience Level Agreement (XLA): User Experience as the central measure for evaluating IT quality
11/12/2023
In the past, the focus of evaluating IT performance was primarily on metrics related to IT operations or associated performance
Discover more amasol expertise
Usability
Delivering a positive customer experience.
Observability
Revolutionizing Performance & System Stability.
Detectability
Preventing Attacks & Meeting Regulations.
Why amasol
We aim to increase agility, increase the value proposition and improve the efficiency of IT and thus increase business success.
amasol
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