XLA to increase productivity and revenue
03/06/2024
The demand for IT quality is increasing due to agility and mobility. Availability and performance are expected, and alongside security,
Powerful data insights
A new automated platform for IT Business Management
klaricore is a tool that integrates raw data through APIs, connecting data points to key performance indicators, contracts, and contractual breaches.
klaricore simplifies complex data and presents it through accessible dashboards, empowering organizations to address service obligations, decision validations, and data comprehension challenges.
With its user-friendly design and robust functionality, klaricore is a straightforward solution for businesses aiming to improve processes and decision-making capabilities, offering a path to enhanced business understanding and operational efficiency.
Key benefits
Comprehensive Reporting
klaricore provides comprehensive reporting capabilities, allowing businesses to monitor penalties and infrastructure in business real time, as well as track the status of metrics and KPIs through data adjustments.
Seamless Integration
Designed for compatibility, klaricore integrates smoothly with various systems and platforms, enhancing existing workflows without disruption.
Scalable Architecture
With its scalable design, klaricore adapts to growing business needs, supporting increased workloads and expanding operations efficiently.
Data Integration and Correlation
klaricore integrates raw data from various sources via APIs, correlating this data with key performance indicators (KPIs), contracts, and service level agreements (SLAs). This process enhances transparency and provides a comprehensive understanding of business operations.
Advanced Metric Calculation
The platform excels in computing complex metrics, enabling organizations to gain deeper insights into their IT performance and service delivery. This capability supports informed decision-making and effective management of service obligations.
Automated Reporting and Dashboarding
klaricore simplifies the creation of reports and dashboards, automating the visualization of critical data. This feature reduces manual effort, ensures consistency, and provides stakeholders with timely, actionable insights.
Core capabilities
A modern SLM approach
When IT becomes a critical factor, users and suppliers agree to bonus rules and penalties. Managing business real time metrics with dashboards and reports will to set priorities in IT operations.
- Challenges addressed by klaricore
Full visibility of Business Metrics
Gain a comprehensive view of business performance through business real-time data and key metrics, allowing for better decision-making and alignment with business goals.
Manage Bonus and Penalties
Ensure compliance with agreed-upon SLAs by efficiently tracking performance and calculating bonuses or penalties based on service delivery.
Data Correlation and Calculation
Integrate and correlate data from diverse sources to calculate critical metrics, enabling accurate and actionable insights into IT and business performance.
Fully Automated SLA Management
Automate the entire SLA lifecycle, from creation and monitoring to enforcement, ensuring seamless management and reducing manual effort.
Unlock peak performance with comprehensive support
Maximize your operational efficiency and optimize your IT ecosystem with klaricore’s powerful support in additional areas. This support is designed to address unique challenges, providing specialized tools, insights, and automation capabilities.
- klaricore can be implemented in the following additional areas
SLA / OLA / XLA
Efficiently manage service levels, improve operational agreements, prioritize user experience, set and achieve ambitious goals, and ensure seamless compliance.
Green IT
Enable your organization to make environmentally conscious decisions, transparently report on sustainability initiatives, efficiently manage eco-friendly practices, and align with ESG principles.
IT-Security and Compliance
Effectively assess and mitigate security risks, ensuring compliance with industry standards. Leverage robust reporting capabilities to fortify your organization against threats and enhance resilience in the ever-evolving digital security landscape.
klaricore data sheet
Unlocking your business value with the klaricore advantage in IT Business Management
Availability: in itself quite simple and yet surprisingly complex
Availability is one of the central metrics for the quality of a system or IT services. After all, business processes such as production or logistics are no longer possible without IT – and a system failure often brings the entire company or parts of it to a standstill, production downtime and lost sales. Read more
Resources regarding klaricore
klaricore blogs
DEX + ITIM + AIOps = The formula for a successful business
23/05/2024
One of the central challenges for IT teams today is to achieve the most comprehensive, enterprise-wide, and cross-system overview of
Objectives and Key Results (OKR): Only the Right Goals Lead to the Right Results
08/04/2024
The central task in Service Level Management (SLM) is to define, together with the business, the goals and results that
Experience Level Agreement (XLA): User Experience as the central measure for evaluating IT quality
11/12/2023
In the past, the focus of evaluating IT performance was primarily on metrics related to IT operations or associated performance
Discover more amasol expertise
Usability
Delivering a positive customer experience.
Observability
Revolutionizing performance & system stability.
Detectability
Preventing attacks & meeting regulations.
Why amasol
We aim to increase agility, increase the value proposition and improve the efficiency of IT and thus increase business success.
English (UK) 
Deutsch 
Schenker relies on Dynatrace and amasol for user experience monitoring and application performance management in the air and sea freight sector
Dynatrace’s comprehensive support for modern cloud, on-premise, and hybrid environments also ensures scalability and long-term adaptability. The result is a more reliable, cost-effective, and easier-to-manage observability solution compared to fragmented systems or less integrated deployments.
Dynatrace & amasol: Stronger together
85% of technology leaders say the number of tools, platforms, dashboards, and applications adds to the complexity of managing a multicloud environment. amasol simplifies IT operations, enhances performance, and drives seamless business continuity with our unified observability solutions.
Dynatrace & amasol: Stronger together
Dynatrace provides valuable insights into your IT processes. amasol connects the dots between your business requirements and IT processes.
Successful registration to our Exeon Workbench
Good day,
thank you for registering for the Workbench | Threat detection with AI-based behaviour analysis.
Here is the most important information:
When: Tuesday, 30th of September 2025 | 10 a.m. – 11 a.m.
Where: Online via Zoom.
We look forward to your participation and to interesting discussions and presentations on the topic of Detectability.
Kind regards
Laura Ilgner
You will receive a reminder email from us one week before the event.
Successful registration to the DX NetOps Usergroup in Vienna
Good day,
thank you for registering for the DX NetOps User Group from amasol.
Here is the most important information:
When: Thursday, 9 October 2025 | 9:45 a.m. – 5:00 p.m.
Where: MEZZANIN Meetings & Events by Zeitgeist Vienna near Vienna Central Station
Here you will find information on the location and how to get there.
We look forward to your participation and to interesting discussions and presentations on the topic of Broadcom.
Kind regards
Laura Ilgner
You will receive a reminder email from us one week before the event.
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