amasol

All-in-one monitoring | complexity is simplified

Revolutionizing cloud monitoring and automation with AI

Dynatrace unifies deep Observability, AIOps, and application security in one open and unified platform to continuously deliver precise answers and intelligent automation from data.

Precise answers with Dynatrace: from complex telemetry to clear business decisions

Dynatrace’s all‑in‑one platform delivers precise answers across application and infrastructure performance, security, and digital experience. This, in turn, enable organizations to innovate faster, collaborate more efficiently, and deliver more value with less effort. We at amasol implement, integrate, and continuously optimize Dynatrace in your environment, aligning insights to your KPIs, automating workflows with your existing toolchain, and providing managed operations so the benefits grow and the total cost of ownership stays under control.

Key benefits

Full-stack monitoring

Monitor across front-end, back-end, containers, and cloud services

Proactive problem resolution

Avoid downtime and enhance user experience

Causal & agentic AI-driven insights

Automatically detect and resolve issues with precision

Dynatrace Intelligence

Fuses deterministic causal AI with autonomous agents to transform observability insights into self-healing systems. Problems were solved up to 12 times more often, three times faster, and at half the cost compared to tests that did not use deterministic agents. Read more

Application Observability

Leverage best-in-class application performance monitoring (APM) to ensure optimal service performance and SLOs. Innovate faster, resolve issues instantly, and deliver more with less, all with telemetry in context. Read more

Application Security

Automatically detect, analyze, and remediate runtime application vulnerabilities and attacks in real time. Read more

Digital Experience

Deliver flawless digital experiences and drive business results with AI-driven, automated, frontend-to-backend digital experience monitoring. Read more

Buisness Observability

Simplify critical, real-time business decisions with precision, speed, and context. Read more

Threat Observability

Quickly detect, investigate, and respond to threats with intelligent automation. Read more

Log management and analytics

Make smarter, faster decisions when troubleshooting and measuring the health of your application environments. All while eliminating the costly overhead of ingestion and management. Read more

Dynatrace at its core

Amplify your teams with built-in agents

Automate routine tasks and implement agentic workflows at scale, improving resiliency and remediation processes at machine speed. Drive autonomous operations with ready-made agents that have a deterministic understanding of your environment and oversight from your teams.

Integrate with an expanding ecosystem of agents

Extend beyond Dynatrace agents to enable a broader set of actions across your environment, all while operating under the same unified data and context foundation. Tap an expanding list of trusted partners with bidirectional collaboration between agents.

Dive deep into data with in-context natural language interfaces

Ask questions and explore data without having to add context to prompts. Get guidance on potential next steps and drive action based on intelligent answers with Dynatrace Assist.

Accelerate your journey to autonomous operations

AI-powered insights alongside guardrails and controls facilitate the journey towards autonomous operations, with your team at the center. Improve team experience and confidence as you shift from automated root cause and corrective actions to fully autonomous operations.

Dynatrace Intelligence | agents in action

Developer Agent

Partners with engineers to detect performance issues, diagnose root causes, and recommend code-level fixes. It auto-detects anomalies enriched with Grail stack traces, then triggers agentic workflows to propose specific code changes in context. Developers see actionable suggestions directly within the original problem diagnostics, no context switching required.

Site Reliability Engineering (SRE) Agent

Stabilizes cloud and Kubernetes operations by transforming deterministic findings into on-call-ready context and automated actions. It provides out-of-the-box anomaly detection for K8s and other infrastructure technologies, produces clear explanations with recommended remediation steps, and auto-enriches incident tickets to eliminate manual triage. SREs get everything they need to respond, or let the agent handle it automatically.

Security Agent

Triages vulnerabilities, prioritizes threats, and initiates proactive remediation so security teams can respond at the speed of risk. It scores threats based on actual exploitability to focus on what truly matters, auto-creates vulnerability tickets, and kicks off remediation workflows with full evidence and context. Security teams make quick, confident decisions backed by deterministic insights from the shared Grail data foundation.

Dynatrace Intelligence | action based on answers, not guesses

Dynatrace Intelligence is powered by Davis AI’s causal analysis, the Grail data lakehouse, and Smartscape’s real-time dependency graph. The system automatically detects customer facing issues and pinpoints root causes using topology and code level context. Agents then recommend or execute remediation actions autonomously based on amasol’s strict guardrails.

Consultants at amasol design and implement the governance framework that makes this automation trustworthy in production. Our engagements include defining remediation boundaries per service criticality, implementing role-based execution controls, configuring automatic rollback triggers when KPIs degrade, and maintaining audit trails for compliance. We continuously tune agent behavior based on your unique incident patterns, progressively reducing manual toil while keeping guardrails that prevent runaway automation.

Automate observability for cloud native workloads and microservices

Maintain reliability across fast changing environments. Dynatrace provides real-time topology discovery that maps services, dependencies, and workload changes as they happen. Intelligent baseline automatically adapts to latency and error rate patterns in serverless, containerized, and Kubernetes deployments. Health and availability tracking enriched with OpenTelemetry data enable early detection of risks in application components and supporting services.

Improve team collaboration and eliminate war rooms

Improve team collaboration and eliminate war rooms by breaking down silos with real-time application insights and end-to-end performance analytics. AI-powered root cause and impact analysis correlates across traces, logs, metrics, and events to pinpoint issues faster. Version and deployment analytics track changes across your environment, while interactive exploratory analytics enable advanced querying across massive data volumes. Teams work from a complete contextual view that combines telemetry from all sources.

Identify the source of problems with seamless signal integration

Identify the source of problems with seamless signal integration by understanding details in context across a unified dataset. Enterprise-scale end-to-end tracing connects user requests across your entire distributed system, while powerful response time and error analysis pinpoints performance degradation. Logs appear directly in the context of traces, eliminating the need to correlate data across tools. OpenTelemetry analytics powered by Grail ensures all telemetry, regardless of source, flows into a single source of truth for faster, more accurate troubleshooting.

Optimize application efficiency with code level insights

Reduce end-user latency, sync, and locking issues before they impact performance. Continuous production profiling analyzes thread activity, CPU usage, and memory allocation in real time. Deep code-level visibility drills down to individual methods to identify CPU hotspots and I/O bottlenecks, while memory insights expose leaks, excessive allocations, and performance slowdowns. Real-time debugging data from production or any remote environment gives developers the context they need to fix issues fast, without waiting for logs or trying to reproduce problems locally.

Application Observability | keep applications running at peak performance

Provides comprehensive visibility into application performance by automatically collecting and correlating traces, metrics, logs, and exceptions across your entire software stack. AI-powered root cause analysis cuts through complexity to pinpoint and resolve issues at the source before users are impacted, while real-time performance intelligence detects bottlenecks with intelligent baselines. Complete end-to-end tracing follows every request across services, clouds, and containers, reducing mean time to resolution and preventing downtime. Teams shift from reactive troubleshooting to proactive optimization, maintaining service quality and meeting SLOs across any environment.

Minimize vulnerabilities in runtime

By understanding zero-day impact within minutes and monitoring exposure that bypasses traditional controls. Dynatrace detects vulnerabilities across all application layers with high accuracy, eliminating false positives through runtime analysis. AI automatically reprioritizes risks based on real-time events and service impact, so security teams focus on exploitable threats and remediate faster.

Enable DevSecOps at scale to ship secure code fast

By automatically validating that no new critical vulnerabilities were deployed through intelligent quality gates. Create workflows that automate the creation, assignment, and resolution of vulnerability tickets, eliminating manual security triage. Pre-built dashboard templates communicate findings and monitor vulnerabilities across teams, ensuring security doesn't slow down releases.

Investigate underlying service issues

Gain end-to-end visibility that seamlessly moves from automatic issue detection to full investigation across all data types and topologies. Troubleshoot with confidence by analyzing service disruptions across every possible execution path, not just the most common scenarios. Perform deep, high-speed analysis on massive datasets, including needle-in-the-haystack scenarios, with instant data access powered by Grail. An intuitive interface unifies all signals in one place, delivering answers faster without switching between tools.

Maintain continuous compliance and service reliability

By combining observability and security signals to proactively detect risks and meet regulatory requirements. Built-in mappings to standards like CIS, NIST, and DORA simplify audits and reporting, while intelligent prioritization identifies critical misconfigurations that impact service reliability and performance. Remediate faster and with confidence using centralized data, actionable guidance, and automated workflows, all accessible through unified dashboards that eliminate compliance tool sprawl.

Application Security | reduce risk, protect uptime, and ship faster 

Protect revenue and reduce risk with security that understands your actual attack surface. Dynatrace Application Security analyzes running code and live traffic to show which vulnerabilities are truly exploitable, eliminating false positive noise. Automated risk scoring and remediation workflows mean faster fixes with less manual investigation. You get lower exposure, stronger compliance posture, and security teams that focus on real threats, not theoretical ones.

Deliver flawless digital experiences without complex or manual setup

Through automatic instrumentation that provides immediate insights to optimize performance. Quickly assess web and mobile app health to discover how performance, availability, and errors impact user experience, while automatically adjusting baselines factor in real users' location, device, and browser for accurate anomaly detection. Monitor Core Web Vitals to keep applications competitive, benchmark against SLOs, and ensure global availability around the clock for continuous service delivery.

Identify and remediate errors with complete context

by quickly understanding how users are impacted across all applications with front-to-back-end visibility. AI-driven root cause analysis reveals causal relationships between frontend errors and backend failures, enabling fast remediation without manual correlation. Analyze underlying issues caused by hard-to-detect errors that silently degrade user experience and contribute to poor business results, catching problems before they cascade into revenue loss.

Discover and resolve issues before users are impacted

By executing synthetic monitors from public and private locations to track availability and performance of customer-facing apps and internal resources. Get immediate alerts on production problems before they affect end users, with AI-driven root cause analysis that identifies outage reasons for fast response. Continuous testing ensures SLA compliance, validates deployments, and improves release quality by catching regressions before they reach production.

Discover, analyze, and improve journeys across channels

by automatically tracking conversion metrics and key user actions to measure app growth and engagement. Understand product performance within the context of marketing campaigns and conversion funnels, connecting technical metrics to business outcomes. Analyze user behavior and customer journeys to drill into adoption and retention patterns, identifying where users drop off and what keeps them coming back.

Digital Experience | insightful and actionable answers across teams within one platform

Monitor real user experience and proactively test critical journeys with real user monitoring and synthetic monitoring across web and mobile platforms. Native mobile app monitoring tracks crashes, performance, and user behavior on iOS and Android, while session replay enriched with full-stack context shows exactly what users experienced and why. Dynatrace Intelligence and Smartscape topology trace frontend issues directly to backend root causes, showing which technical bottlenecks impact conversions and accelerating fixes that protect revenue.

Drive real-time business decisions with automatic IT context​

By tracking business metrics, KPIs, and SLOs alongside the IT infrastructure, services, and databases that power them. Understand business health at every level, from executive overviews showing revenue trends to granular details revealing which slow database query is killing checkout conversions. Prioritize improvements and automate remediation based on measurable business impact, so teams fix what actually affects the bottom line instead of chasing vanity metrics.

Track, analyze, and optimize business processes

By monitoring business KPIs, detecting process anomalies, and prioritizing optimization opportunities based on actual impact. Identify bottlenecks where customers drop off, spot inefficiencies that slow order fulfillment, and catch errors before they cascade into support tickets. The result: increased efficiency, fewer process errors, and improved customer satisfaction from smoother, faster experiences.

Accelerate sustainability and reduce cloud costs

with granular insights into spend and carbon footprint across your infrastructure. Identify overprovisioned resources, idle workloads, and inefficient architectures that drive up both costs and emissions. Optimization recommendations help you right-size infrastructure, eliminate waste, and reduce IT carbon footprint while improving your bottom line.

Gain easy access to real-time business data from any source

By capturing business events and storing them in Grail, Dynatrace's massively parallel processing data lakehouse. Whether data comes from in-flight application payloads via OneAgent, log files, user sessions, external systems, or OpenTelemetry, it's all query able in one place. This simplifies business reporting and analytics challenges, eliminating the need to stitch together data from fragmented sources or wait for batch processing to understand what's happening now.

Business Observability | faster business decisions through contextualized insights

Drive growth and operational efficiency with data that connects IT performance to business outcomes. Dynatrace captures and analyzes business events in real time to give you a single source of truth for KPIs, user behavior, and process health. By automatically linking infrastructure and application data to your specific business goals, you eliminate the guesswork in decision making. This leads to faster optimization of your applications and infrastructure, allowing your teams to prioritize technical improvement based on their direct impact to the bottom line. 

Get a head start with automated insights from Dynatrace Security Advisor

Prioritize threat hunts for the most critical zero-day vulnerabilities with Dynatrace Intelligence. This approach allows you to narrow down the scope of investigation with runtime context, including affected entities, while accelerating incident investigation and response with automated attack path analysis.

Turbocharge threat hunting and incident response with Grail

Retain logs and security events for years with full observability context, allowing you to efficiently find the “unknown unknowns” with queries that span metrics, events, logs, and traces. By filling log data gaps and identifying Indicators of Compromise (IoCs) that may otherwise be missed with observability context, you can leverage data, like traces, to capture recon activity.

Shorten attacker dwell time with security automation and response

Leverage notebooks to build reusable playbooks to identify Indicators of Compromise (IoCs), reconstruct events, and determine next steps. By implementing automated workflows to monitor and respond to future exploit attempts, you can remain immune to format changes in your logs, using DPL (Dynatrace Pattern Language, a domain-specific language used to parse and structure log data) to precisely extract typed fields.

Ensure Kubernetes security

Empower DevSecOps with cloud-native security solutions and intelligent automation to identify and remediate vulnerabilities in production with runtime security analytics and proactive risk mitigation. This allows you to detect and block attacks in real-time while enhancing defense through log audit and forensics, which helps to simplify compliance monitoring and strengthen your Kubernetes security posture.

Threat Observability | unified for cloud application detection and response

Strengthen your security posture by unifying threat detection with deep observability. Dynatrace provides the real time context needed to cut through the house of high volume security events, which allows your teams to focus on the risks that actually matter. By combining automated analysis with continuous monitoring, you can shorten attacker dwell time and accelerate incident response. Stay resilient with Dynatrace. 

Discover and resolve issues immediately with logs, traces, and metrics automatically in context

Dynatrace Intelligence provides automated problem detection and root cause analysis with complete accuracy across all observability signals, which helps to accelerate Mean Time to Identify (MTTI), and Mean Time to Repair (MTTR) reduction. By using problem cards that automatically correlate traces, events, metrics, and logs across multiple tools and data silos, you can eliminate manual analysis and streamline issue resolution, allowing for immediate analysis without the need for reconfiguration, indexes, or schemas.

Get rid of manual correlation between different monitoring tools

You can leverage powerful search and filtering capabilities without writing queries, while also utilizing out-of-box ingest and cost control dashboards. By performing pre-processing of common log formats like JSON or OTEL, you gain enhanced search and filtering capabilities. Additionally, you can utilize Dynatrace Intelligence to write Dynatrace Query Language (DQL) and explain logs using natural language.

Gain full-stack visibility across your entire Kubernetes environments

Filter by namespace, workload, node, pod, and container to simplify analysis, while easily implementing log collection and data streaming integrations. This allows you to diagnose cluster health and optimize resource usage across workloads with data in context and AI assisted analytics.

Leverage unified observability signal as part of security investigations

Achieve faster MTTR with automated root cause analysis leveraging logs, traces, and events together. This platform enables proactive threat detection and incident response with the Security Investigator app, allowing you to efficiently find the “unknown unknowns” with queries that span metrics, events, logs, and traces. Additionally, you can cost-effectively retain logs and security events for periods ranging from days to years with instant access.

Log management and analytics | actionable insights for all your critical use cases

Make smarter, faster decisions when troubleshooting and measuring the health of your application environments. All while eliminating the costly overhead of ingestion and management.

Dynatrace solutions

OneAgent

OneAgent is responsible for collecting all monitoring data within your monitored environment. A single OneAgent per host is required to collect all relevant telemetry, logs, metrics, and traces, even across complex docker containers, microservices, and cloud-based infrastructure. amasol manages the end-to-end instrumentation, orchestration, and maintenance of your data flow, ensuring high-fidelity insights while implementing strict governance to prevent over-ingestion.

OpenPipeline™

The central orchestration hub for all observability and security data entering the Dynatrace platform. It allows you to ingest, process, and persist observability, security, and business data from any source, in any format, and at any scale. amasol leverages OpenPipeline to implement strict data governance, filtering and refining streams at the point of entry to ensure high-fidelity insights. By managing real-time PII masking, metadata enrichment, and smart routing, we eliminate data noise and prevent over-ingestion. This proactive management delivers a cost-optimized source of truth that powers your business intelligence while ensuring enterprise-grade compliance and stability.

PurePath®

PurePath® provides end-to-end distributed tracing by capturing every transaction across your stack, from the user's click through every microservice and database call. amasol leverages PurePath to deliver deep code-level insight without the overhead of manual instrumentation. By capturing granular timing for every step, we enable your teams to identify the exact line of code or query causing a bottleneck. This eliminates blind spots, providing the essential evidence needed to accelerate MTTR and drive proactive performance optimization.

Grail™

The industry's only causal data lakehouse featuring massively parallel processing (MPP), designed to store, unify, and contextually analyze all telemetry at any scale. amasol utilizes Grail's schema-on-read architecture to provide a high-performance, cost-optimized storage strategy. By eliminating complex indexing and predefined schemas, we reduce ingestion overhead and significantly lower your total cost of ownership. This allows your teams to query petabytes of telemetry in milliseconds, providing hig-fidelity answers needed for automated root cause analysis.

Smartscape

automatically maps every physical and logical dependency across your stack. By visualizing the five-layer of observability from data center and hosts down to processes, services, and applications, Smartscape transforms raw telemetry into a unified causal model. amasol tags your topology with rich metadata to enable instantaneous full-stack searching and faster queries. This "living map" allows you to drill down into granular detail to see exactly how a localized failure impacts the entire environment. By visualizing these connections in real-time, we eliminate guesswork during outages and provide the essential context that accelerates MTTR.

Dynatrace Intelligence

Dynatrace Intelligence is a hypermodal engine that fuses deterministic and agentic AI, combining predictive, generative, and causal intelligence to provide precise answers. By analyzing billions of dependencies in real-time, Dynatrace Intelligence moves beyond simple correlation to identify the exact root cause of performance anomalies and security vulnerabilities. amasol fine-tunes Dynatrace Intelligence to align with your business Key Performance Indicators (KPI), typically reducing Mean Time to Repair (MTTR) by 50% or more. By leveraging granular detail from Smartscape and PurePath, Dynatrace Intelligence filters out noise to present a single, prioritized problem. This eliminates alert fatigue, allowing your teams to focus on innovation instead of manual firefighting.

Customer success stories with Dynatrace

Delivering impact across industries

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Schenker | User experience monitoring and application performance management in the air and sea freight sector

With Dynatrace’s AI-driven observability, visibility and issue detection are significantly improved, enabling proactive identification and resolution of problems before they impact performance. Critical events are automatically forwarded to ServiceNow, ensuring seamless incident management, faster response times, and reduced downtime. By consolidating monitoring tools, the approach achieves greater cost and resource efficiency, which lowers operational expenses while streamlining IT workflows. Read more

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Volkswagen Financial Services | Optimizing with the help of AIOps from Dynatrace and managed services from amasol

At the end of the project, it was clear to everyone involved that it no sense to continue working on the topic of monitoring as part of isolated initiatives. In addition, the project participants realized that there was no central entry point for the topic of monitoring at VWFS: the birth of the Monitoring Center of Excellence at Volkswagen Financial Services. Read more

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Generali | Optimizing Application Performance Management with the introduction of its own Center of Excellence

Generali Deutschland AG, one of Germany’s largest insurance groups, serves over 13.5 million customers and operates globally with 74,000 employees. To optimize the performance of their portal applications, Generali introduced a Center of Excellence (CoE) focused on Application Performance Management (APM). This initiative aimed to enhance the lifecycle management of APM tools and applications across the organization. … Read more

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Dynatrace blogs

Observability reimagined

Maximise your IT potential with observability-driven BizOps.

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Our expertise

Benefit from over 25 years of deep expertise and high-quality service delivery across our key areas

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Resource center

Search through our library of resources for inspiration on how amasol has helped other customers to power their experience business.

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Why amasol

We aim to increase agility, increase the value proposition and improve the efficiency of IT and thus increase business success.

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Our events

From expert discussions to hands-on workshops, we connect strategy with technology.

Discover more

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Schenker relies on Dynatrace and amasol for user experience monitoring and application performance management in the air and sea freight sector

Dynatrace’s comprehensive support for modern cloud, on-premise, and hybrid environments also ensures scalability and long-term adaptability. The result is a more reliable, cost-effective, and easier-to-manage observability solution compared to fragmented systems or less integrated deployments.

From Observability to Sustainability and Green IT

Dynatrace & amasol: Stronger together

85% of technology leaders say the number of tools, platforms, dashboards, and applications adds to the complexity of managing a multicloud environment. amasol simplifies IT operations, enhances performance, and drives seamless business continuity with our unified observability solutions.

Dynatrace & amasol: Stronger together

Dynatrace provides valuable insights into your IT processes. amasol connects the dots between your business requirements and IT processes.

Successful registration to our Exeon Workbench

Good day,

thank you for registering for the Workbench | Threat detection with AI-based behaviour analysis.

Here is the most important information:

When: Tuesday, 30th of September 2025 | 10 a.m. – 11 a.m.
Where: Online via Zoom.

We look forward to your participation and to interesting discussions and presentations on the topic of Detectability.

Kind regards
Laura Ilgner

You will receive a reminder email from us one week before the event.

Successful registration to the DX NetOps Usergroup in Vienna

Good day,

thank you for registering for the DX NetOps User Group from amasol.

Here is the most important information:

When: Thursday, 9 October 2025 | 9:45 a.m. – 5:00 p.m.
Where: MEZZANIN Meetings & Events by Zeitgeist Vienna near Vienna Central Station
Here you will find information on the location and how to get there.

We look forward to your participation and to interesting discussions and presentations on the topic of Broadcom.

Kind regards
Laura Ilgner

You will receive a reminder email from us one week before the event.

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