Avoid Black Friday disaster: Observability, Testing & Security done right
28/11/2025
Black Friday is the most profitable day of the year for retailers, manufacturer, and logistics companies. Learn how amasol and
Revolutionize IT Operations
AI-Driven incident management for modern IT Operations
BigPanda enables IT operations teams to detect, investigate, and resolve incidents faster by leveraging AI-powered event correlation and automation.
With its unified platform, BigPanda brings clarity and efficiency to complex IT environments, ensuring system reliability and improved business outcomes.
Key benefits
Event Correlation Powered by AI
Reduce noise and identify root causes quickly
Enhanced Operational Resilience
Minimize downtime and improve service reliability
Centralized Incident Management
Streamline workflows across tools and teams
IT Operations Management (ITOM)
• Automating and streamlining IT operations processes
• Correlating and analyzing IT events from multiple sources
• Reducing noise and prioritizing incidents for faster resolution
Incident Management
• Detecting and resolving incidents affecting IT services
• Automating incident response workflows and communication
• Improving incident resolution times and minimizing downtimes
Event Correlation and Automation
• Correlating events from different monitoring tools and systems
• Using machine learning to identify patterns and root causes
• Automating repetitive tasks and responses to common issues
Core capabilities
BigPanda solutions
Biggy
Biggy is BigPanda’s intelligent assistant, leveraging natural language processing to help IT teams query, analyze, and resolve issues faster.
Alert Correlation Engine
Simulate thousands of virtual users to test application scalability and identify performance bottlenecks.
Root Cause Analysis
Powered by AI, this tool identifies the root cause of incidents quickly and accurately.
Incident Automation
Automates repetitive tasks, workflows, and incident response, ensuring faster resolutions.
Open Box Machine Learning (OBML)
Provides transparent, explainable AI capabilities to optimize IT operations.
Unified IT Dashboards
Customizable dashboards for monitoring incident trends, service health, and business impact metrics.
Health and Performance Monitoring
Delivers continuous monitoring of infrastructure, applications, and services to proactively detect issues.
Integration Hub
Supports seamless integration with over 200 tools, including monitoring, ticketing, and collaboration platforms.
BigPanda’s Latest Innovation: Open Box Machine Learning
BigPanda’s Open Box Machine Learning (OBML) delivers unmatched transparency and control in AI-driven incident management. This cutting-edge technology empowers IT teams with explainable AI that adapts to dynamic IT environments.
- Open Box Machine Learning Highlights
Explainable AI
Understand how correlations and insights are derived
Customizable Models
Tailor AI models to align with your IT workflows
Continuous Learning
Improve accuracy as environments evolve
Unified IT Operations: A Single Source of Truth
BigPanda integrates seamlessly with existing monitoring, ticketing, and collaboration tools, creating a unified view of IT operations
- Why Choose BigPanda for IT Ops?
Consolidated insights from tools like Splunk, Datadog, and SolarWinds
Actionable data for better decision-making
Improved collaboration across DevOps, SRE, and NOC teams
Real-Time Dashboards and Analytics
BigPanda’s dashboards provide real-time visibility into IT performance and incidents, enabling data-driven decisions to improve reliability.
- Core Offerings
Incident Trends
Visualize patterns to address recurring issues
Business Impact Metrics
Correlate IT health with business outcomes
Team Performance
Monitor response times and efficiency
BigPanda blogs
Biggy by BigPanda: A Benchmark in IT Incident Resolution with Generative AI
20/06/2025
In today’s digital landscape, IT operations teams are under immense pressure to respond swiftly to disruptions and restore systems. Traditional
amasol’s partnership with BigPanda opens up new paths in IT Incident Management
09/04/2025
amasol is expanding its solution portfolio in the area of Artificial Intelligence for IT Operations (AIOps) with the AIOps platform
Revolutionizing Incident Management with AI-Powered Copilots: Spotlight on BigPanda Biggy AI
07/03/2025
In today’s fast-paced IT landscape, organizations face the constant challenge of ensuring service availability, boosting operational efficiency, and reducing costs.
AIOps – The Future of IT Operations Automation and Real-Time Optimization
11/02/2025
How much longer can your IT team continue manually analyzing alerts and events before the complexity of the IT environment
Our expertise
Benefit from over 25 years of deep expertise and high-quality service delivery across our key areas
Resource center
Search through our library of resources for inspiration on how amasol has helped other customers to power their experience business.
Why amasol
We aim to increase agility, increase the value proposition and improve the efficiency of IT and thus increase business success.
Our events
From expert discussions to hands-on workshops, we connect strategy with technology.Discover more
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Schenker relies on Dynatrace and amasol for user experience monitoring and application performance management in the air and sea freight sector
Dynatrace’s comprehensive support for modern cloud, on-premise, and hybrid environments also ensures scalability and long-term adaptability. The result is a more reliable, cost-effective, and easier-to-manage observability solution compared to fragmented systems or less integrated deployments.
Dynatrace & amasol: Stronger together
85% of technology leaders say the number of tools, platforms, dashboards, and applications adds to the complexity of managing a multicloud environment. amasol simplifies IT operations, enhances performance, and drives seamless business continuity with our unified observability solutions.
Dynatrace & amasol: Stronger together
Dynatrace provides valuable insights into your IT processes. amasol connects the dots between your business requirements and IT processes.
Successful registration to our Exeon Workbench
Good day,
thank you for registering for the Workbench | Threat detection with AI-based behaviour analysis.
Here is the most important information:
When: Tuesday, 30th of September 2025 | 10 a.m. – 11 a.m.
Where: Online via Zoom.
We look forward to your participation and to interesting discussions and presentations on the topic of Detectability.
Kind regards
Laura Ilgner
You will receive a reminder email from us one week before the event.
Successful registration to the DX NetOps Usergroup in Vienna
Good day,
thank you for registering for the DX NetOps User Group from amasol.
Here is the most important information:
When: Thursday, 9 October 2025 | 9:45 a.m. – 5:00 p.m.
Where: MEZZANIN Meetings & Events by Zeitgeist Vienna near Vienna Central Station
Here you will find information on the location and how to get there.
We look forward to your participation and to interesting discussions and presentations on the topic of Broadcom.
Kind regards
Laura Ilgner
You will receive a reminder email from us one week before the event.
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