amasol | Your pathway to digital success
BigPanda enables IT operations teams to detect, investigate, and resolve incidents faster by leveraging AI-powered event correlation and automation.
With its unified platform, BigPanda brings clarity and efficiency to complex IT environments, ensuring system reliability and improved business outcomes.
Reduce noise and identify root causes quickly
Minimize downtime and improve service reliability
Streamline workflows across tools and teams
• Automating and streamlining IT operations processes
• Correlating and analyzing IT events from multiple sources
• Reducing noise and prioritizing incidents for faster resolution
• Detecting and resolving incidents affecting IT services
• Automating incident response workflows and communication
• Improving incident resolution times and minimizing downtimes
• Correlating events from different monitoring tools and systems
• Using machine learning to identify patterns and root causes
• Automating repetitive tasks and responses to common issues
Biggy is BigPanda’s intelligent assistant, leveraging natural language processing to help IT teams query, analyze, and resolve issues faster.
Simulate thousands of virtual users to test application scalability and identify performance bottlenecks.
Powered by AI, this tool identifies the root cause of incidents quickly and accurately.
Automates repetitive tasks, workflows, and incident response, ensuring faster resolutions.
Provides transparent, explainable AI capabilities to optimize IT operations.
Customizable dashboards for monitoring incident trends, service health, and business impact metrics.
Delivers continuous monitoring of infrastructure, applications, and services to proactively detect issues.
Supports seamless integration with over 200 tools, including monitoring, ticketing, and collaboration platforms.
BigPanda’s Open Box Machine Learning (OBML) delivers unmatched transparency and control in AI-driven incident management. This cutting-edge technology empowers IT teams with explainable AI that adapts to dynamic IT environments.
Understand how correlations and insights are derived
Tailor AI models to align with your IT workflows
Improve accuracy as environments evolve
BigPanda integrates seamlessly with existing monitoring, ticketing, and collaboration tools, creating a unified view of IT operations
BigPanda’s dashboards provide real-time visibility into IT performance and incidents, enabling data-driven decisions to improve reliability.
Visualize patterns to address recurring issues
Correlate IT health with business outcomes
Monitor response times and efficiency
BigPanda ensures a smooth implementation process, from initial setup to ongoing optimization
Definition of business needs, challenges, and goals.
Developing a comprehensive design and plan for the solution, including hardware, software, network configurations, and security measures. Ensuring compliance with data privacy regulations such as with features like data anonymization and consent management.
Installation and integration of the solution into the network infrastructure, including any necessary interoperability adjustments, like API and integrations.
Performing functional tests to ensure all components of the solution are working as intended.
Training of all roles involved. Cocreation of processes for best practice collaboration.
Transition of the solution to live operation.
Providing ongoing support services and to ensure performance and desired results.
Conducting a review of the implementation project to identify successes and areas for improvement. Implementing necessary adjustments to optimize the solution based on human feedback and performance data.
Let’s Discuss Your Project – No Strings Attached!
In today’s digital landscape, IT operations teams are under immense pressure to respond swiftly to disruptions and restore systems. Traditional
amasol is expanding its solution portfolio in the area of Artificial Intelligence for IT Operations (AIOps) with the AIOps platform
In today’s fast-paced IT landscape, organizations face the constant challenge of ensuring service availability, boosting operational efficiency, and reducing costs.
How much longer can your IT team continue manually analyzing alerts and events before the complexity of the IT environment
Delivering a positive customer experience.
Preventing Attacks & Meeting Regulations.
Connecting IT to Business Outcome.
We aim to increase agility, increase the value proposition and improve the efficiency of IT and thus increase business success.
Copyright © 2025 amasol.com
Campus Neue Balan
Claudius-Keller-Straße 3B,
81669 Munich, Germany
Gertrude-Fröhlich-Sandner-Str. 2-4, Tower 9,
1100 Vienna, Austria
13/24 2ND FLOOR
West Patel Nagar New Delhi
110008 India
60 St Martins Lane Covent Garden,
London, WC2N 4JS, United Kingdom
English (UK) 
Deutsch