Partner News: Riverbed and Intel Join Forces to Enhance Digital Experiences

A Strategic Partnership for Greater Transparency and Control

The collaboration aims to enable advanced transparency and telemetry in IT infrastructures. A key aspect of this initiative is the introduction of “Riverbed Aternity for Intel® Thunderbolt™ and Wi-Fi”—a new solution that, for the first time, integrates observability into connected devices using Intel Thunderbolt and Intel Wi-Fi technologies.

This solution combines Aternity’s advanced analytics and deep user experience insights with Intel’s Connectivity Analytics Software Development Kit (SDK), which provides telemetry data from devices with Intel Thunderbolt and Wi-Fi technologies at a level below the operating system. This allows IT teams to gain a comprehensive view of endpoints, networks, and user interactions, simplifying both root cause analysis for performance issues and the optimization of digital experiences.

Key Benefits of the Partnership

• Enhanced Observability: The new solution enables businesses to accurately capture and analyze telemetry data from peripheral devices, extending visibility beyond just PCs or laptops to devices connected via Intel Thunderbolt and Wi-Fi.
• Optimized User Experience: With detailed insights into device and network performance, IT teams can more easily identify and resolve bottlenecks, leading to improved digital experiences for users.
• More Efficient Infrastructure Management: The collected data allows for targeted network infrastructure optimization, resulting in more resource-efficient management.

Why This Development Matters

The ability to analyze telemetry data from peripheral devices such as laptops, desktops, or mobile devices in detail is particularly crucial in hybrid work environments. Employees access corporate resources from various locations and devices, significantly increasing IT complexity.

With the collaboration between Riverbed and Intel, IT managers gain powerful tools that:

• Provide deep insights into end-user interactions with networks,
• Quickly identify the causes of latency, connection issues, or other performance problems,
• Enable proactive measures to improve network infrastructure.

Real-World Applications: Observe, Analyze, Optimize

For example, an IT team can use Intel’s Connectivity Analytics SDK telemetry to determine in real time whether connection drops are caused by hardware issues, network congestion, or external interference. This information is critical for implementing sustainable solutions and ensuring user satisfaction.

Conclusion: A Step into the Future of Performance Management

The partnership between Riverbed and Intel marks a significant advancement in IT observability. By combining Riverbed’s expertise in performance management with Intel’s leading hardware technologies, powerful solutions are being developed that enable IT managers to tackle the growing challenges of hybrid work environments.

This initiative not only enhances transparency but also lays the foundation for a smoother and more efficient IT landscape. IT professionals can rely on having the right tools to ensure top-tier digital experiences for their users.

For more details, read the official press release from Riverbed.