Glasfaser NordWest (GFNW) relies on professional SLA management with klaricore from amasol
When fully implemented and optimized by amasol, klaricore guarantees increased customer satisfaction, improved productivity, and achieves breakthrough operational efficiency. By automating processes and providing detailed actionable insights into critical operations, klaricore has become the gold standard for KPI management and SLA reporting.
Discover how a leading telecommunications provider transformed complex SLA management into a transparent, data-driven process.
In this exclusive customer success story, learn how centralized reporting, real-time insights, and automated KPIs helped drive efficiency and support one of Germany’s largest fiber-optic expansion projects.
Field of application
IT-Reliability
Challenges
GFNW encountered a major obstacle: Service Level Agreements (SLA) were fragmented, lacking both centralization and consistent evaluation. Transparency was severely limited because there were no structured processes or comprehensive criteria for measuring carrier performance.
Implemented solution
klaricore by amasol, a next-generation, cloud-based platform setting the benchmark for SLA reporting. By unifying data streams, it delivers transparency and efficiency. Metrics were visualized and seamlessly integrated into internal Business Intelligence systems. Giving management actionable insights for data-driven decisions that move the business forward
klaricore
A new automated platform for IT Business Management
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Glasfaser NordWest (GFNW) relies on professional SLA management with klaricore from amasol
When fully implemented and optimized by amasol, klaricore guarantees increased customer satisfaction, improved productivity, and achieves breakthrough operational efficiency. By automating processes and providing detailed actionable insights into critical operations, klaricore has become the gold standard for KPI management and SLA reporting.
Schenker relies on Dynatrace and amasol for user experience monitoring and application performance management in the air and sea freight sector
Dynatrace’s comprehensive support for modern cloud, on-premise, and hybrid environments also ensures scalability and long-term adaptability. The result is a more reliable, cost-effective, and easier-to-manage observability solution compared to fragmented systems or less integrated deployments.
Dynatrace & amasol: Stronger together
85% of technology leaders say the number of tools, platforms, dashboards, and applications adds to the complexity of managing a multicloud environment. amasol simplifies IT operations, enhances performance, and drives seamless business continuity with our unified observability solutions.
Dynatrace & amasol: Stronger together
Dynatrace provides valuable insights into your IT processes. amasol connects the dots between your business requirements and IT processes.
Successful registration to our Exeon Workbench
Good day,
thank you for registering for the Workbench | Threat detection with AI-based behaviour analysis.
Here is the most important information:
When: Tuesday, 30th of September 2025 | 10 a.m. – 11 a.m.
Where: Online via Zoom.
We look forward to your participation and to interesting discussions and presentations on the topic of Detectability.
Kind regards
Laura Ilgner
You will receive a reminder email from us one week before the event.
Successful registration to the DX NetOps Usergroup in Vienna
Good day,
thank you for registering for the DX NetOps User Group from amasol.
Here is the most important information:
When: Thursday, 9 October 2025 | 9:45 a.m. – 5:00 p.m.
Where: MEZZANIN Meetings & Events by Zeitgeist Vienna near Vienna Central Station
Here you will find information on the location and how to get there.
We look forward to your participation and to interesting discussions and presentations on the topic of Broadcom.
Kind regards
Laura Ilgner
You will receive a reminder email from us one week before the event.
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